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TOPIC : MANPOWER DEVELOPMENT IN THE BANKING INDUSTRY: A CASE STUDY OF GUARANTY
TRUST OF NIGERIA (GTB)
OF THE STUDY
Manpower development is the process that helps organisations
to provide adequate human resources to achieve their
current and future organisational objectives. Manpower
Planning is the most strategic of all human resource
management functions. Planning defines the sources,
number and types of manpower needed to meet future work
requirements. Predetermined strategies to attract and
retain the best people are also laid down. Strategic
development and utilization of employees’ capabilities,
which yield best benefits to the company, are designed
into the plan.
As it is known that planning is an analytical process
involving various aspects, so as to produce quality
products and to offer best services, various plan exercises
such as determination of desired goals, assessment of
the future in relation to the environmental changes,
selection of activities, preparation of written plan
document, etc. will have to be done, which will give
rise to mobilisation of human resources. The result
of Manpower Training is marvelous. This will be reflected
in higher turnover, lower absenteeism, fewer breakdowns,
lower migration and more than anything else, higher
quality of work.
This project work espouses the responsibility of management
training and development of workers as essential ingredients
for corporate growth and productivity. Quite often,
management is so much concerned with what it can get
out of employees in terms of best job performance, profitability
or results. Little attention is paid to the training
and development of employees who are human beings and
not machines. This slow attitude of management in failing
to appreciate the value of employees’ training
and development so that appropriate management techniques
can be developed has resulted in a great waste of human
The dissatisfactions of employees are more often than
not, reflected in high labour turnover, frequent complaints,
strikes and deterioration in job performance. In order
to avoid employees’ dissatisfactions, management
should identify the causes and develop a package programme
to cater for the training needs of staff.
Manpower training and development is a relatively new
activity to many organisations be it private or public.
Before now, lip service has been given to adequate Manpower
training and development, this was observed by Akpala,
(1991). However, most organizations have realized the
importance of adequate training in the area of Manpower
to the development and growth of their organization
The most important resource of any organization is its
workforce i.e the staffs, they are the ones that supply
the organization with work, talent, drive, creativity
and as such they are called Human Resources or Manpower
of the organization. In the light of the importance
attached to manpower in any organisation, attempt shall
be made at examine manpower training and development
and development will however be examined in the light
of training and development of employees in the organisation
and its effects on organizational growth and survival
in the industry. Manpower training can be said to mean
a system by which the management of an organisation
help each staff or individual of the organisation to
realize his/her potential, develop it and bring it to
bear for the growth of the organisation.
Manpower development involves activities such as indoctrination
and training programmes, which could be conducted at
various points, systematic performed in physical location
and in the individual supervisor performance appraisal,
apprenticeship systematic coaching, sponsorship and
other comparable activities in which a selected and
group of young employees are groomed systematically
for high level jobs. Manpower development also involves
other specific educational devices such as participation
in conference and training programmes and the likes.
It also covers a range of elaborate schemes of selection
approval and placement. With regards to justifying training
and development, the evaluation of training effectiveness
has become a periodic exercise in a couple of organizations.
The cruel nature of Nigerian entrepreneurs
have over the years reflected on their emphasis on high
profitability without due consideration of the training
an development of the employee that will make this possible.
This is readily noticed in the Nigeria banking industry
where the employees’ private lives are jeopardized
in the course of trying to meet the high demands and
targets of the management. Young university graduates
who are ignorant of what is happening in the banking
industry often fall in this trap and the economy is
not helping matters in any way. It’s high time
this problem is visited and a lasting solution provided
for it in the interest of the nation and the corporate
OF THE STUDY
The objective of this study can be stated as
1. To examine the relationship between Manpower planning
and human resources management.
2. To investigate the impact of Manpower planning and
development on the banks performance.
3. To appraise Manpower training and development practice
of GT Bank.
4. To examine the Manpower planning of GT Bank.
QUESTIONS AND HYPOTHESIS
This study is designed to answer the following
1. Is there any relationship between Manpower planning
and human resources management?
2. Will effective Manpower planning and development
improve the bank’ performance?
3. Does a good and conducive Manpower training environment
exist within the bank?
4. Does GT Bank actually plan for training and development
of their staff for a specific job?
The hypothesis to be tested in the course of
this research work is stated below as:
Ho : That there is no significant relationship between
Manpower Development and performance of Guaranty Trust
H1 : That there is no significant relationship between
Manpower Development and performance of Guaranty Trust
The significance of this research work is to evaluate
and analysis the role of manpower training and development
of workers in organizational growth and survival. The
study on manpower training and development in the banking
industry seeks to examine the various forms of corporate
activities in the industry that contribute to the development
of their staffs. The study will also seek to analyze
the impact of such activities on the growth of the organization.
It is hoped that it would contribute to the promotion
of the existing frontier or boundary between human knowledge
and the role of banks in the development of manpower.
OF THE STUDY
The scope of this study will be limited to two key human
resource components i.e Manpower training and development
in Nigerian banking industry. This particular industry
was chosen because of the rigour labour are made to
go through in the industry in the course of meeting
the targets of the management. Due to the busy schedules,
one wonders if training programmes are organized by
the banks to develop their staffs in order to improve
their competence. And if at all they do, whether it
contributes to the organization growth.
The research work will be such restricted because of
the limited availability of data and time. It will also
cover some of the publications of the International
Labour Organization (ILO). The study also aims at using
Guaranty Trust Bank (GTB) for the sampling of opinions.
OF THE STUDY
This study contains five chapters. The first
chapter is the introduction, which presents the background
of the study, statement of the problem, objectives of
study etc. Chapter two will deal with the literature
review on Manpower training and development.
The methodology analysis, which includes the characteristics
and basic elements of the research study shall be examined
in chapter three. Data presentation, analysis and interpretation
will be covered in chapter four while the concluding
part of the research work will be chapter five where
in a nutshell the summary, the conclusion and the recommendations
would be discussed.
Akpala, A. (1991) Principles of Management
– A Nigerian Approach, Fourth. Dimension Publishers
Drucker, P. (1975)
Management. London: Heinemann Publishing Co. Ltd.
Ojo, F. (1998)
Personnel Management :Theories and Issues. Bariga, Lagos:
Panaf Publishing Inc.
Sample of Questionnaire are included
development in nigeria, human resource management, human
resources jobs, human resources training, human resources
career, human resources administration, human resources
courses, human resources recruitment, human resources
help, human resource management jobs, human resources
seminars, role of human resources, human resource management
training, human resources education
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